As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. For further issues related to the WD passport, check the questions and answers below. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. I have switched cords with the one that works and it makes no difference. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. My Western Digital My Passport is not being detected. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. Replacing the USB cable. Corrupted file system or bad sectors makes WD drive unreadable, 5. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. Step 2. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … Step 2. Feel free to leave a comment below. The first … You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. All rights reserved. WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. If not, WD Backup will not see the drive. • It shows up on my disk utility. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. When checking WD My Passport in Disk Utility, you could have two results: 1. • I hear it whirling inside. You can see your passport drive visible there. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Is there a possible way that can help me to repair the not detectable WD drive to work again? For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. (If you are not professional, please try this tip. It does recognize the older 1G WD MyPassport. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Hopefully you find this article helpful. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". Then locate the disk, right-click the partition you want to check, and choose "Check File System". ALL RIGHTS RESERVED. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. WD Backup not seeing my drive may be caused by various reasons. Open its properties and then open drivers, simply uninstall it. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. No drive letter is assigned to WD Passport drive, 3. There are two ways you can get the right drivers for your USB controller: manually or automatically. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. Then restart PC and you can check out whether the problem still exists or not.Â. Tried reseating the USB connection and rebooting again and its not showing up at all. Plug it to another USB port. Step 2. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. It's not showing up in Device Manager. ... with a correct file format and a drive letter. 2. Accordingly, there are many reasons that may cause your external hard drive not showing up. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Step 4. 1. Step 3. (This requires the Pro version which comes with full support and a 30-day money back guarantee. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Search and find some manual guide online to check the physical error on your WD hard drive. You may even try it on a Windows PC. Step 3. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. Step 3. The software will begin checking your partition file system on your disk. (This requires the. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Reconnect the WD drive via a new USB hub or to a new computer. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. 2. Step 6. Step 4. Step 2. When she's not writing, she likes reading literary novels and poetry. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. 1. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Format WD hard drive or external hard drive to NTFS for saving data again. Right-click on the Windows icon at the left corner and select Device Manager. Reinstall USB Controller. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. You can solve it through updating your USB controller software. I have a WD Ultra Passport. 1. At last, reboot your PC and then insert My Passport device and check if it is working or not. If the drive is not detected, try replacing the USB cable connecting the My … Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Step 2. Copy and backup important data from your WD hard drive to another storage device. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. Be sure to choose only driver that is compatible with your variant of Windows versions. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. If you have any questions, ideas or suggestions. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. You can change the ports to … If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Method 1: Initialize WD hard drive in Disk Management. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. When I plug the drive in, the light comes on, and it beeps. Copyright © EaseUS. Step 4. 2015 MacPro. In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. Then click OK to save the setting. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. 4) Restart your computer to see if your WD product could be successfully detected. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. First, please check the ports on both the external drive case and the Mac. I have an iMac 27" that will not recognize my 3G WD MyPassport. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. Just pick the time and frequency to back up important files from your system onto your My Passport … 3. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. • The LED light blinks or is solid. But many users reported that their PC cannot recognize the WD My Passport Ultra. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. Last night it worked perfectly, but today it isn’t even showing up in disk management. Let it manage your storage drive: resize, format, delete, clone, convert, etc. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  2. It's not showing up on my desktop. Select "Search automatically for updated driver software", wait for the process to complete. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. If you need more space, delete some useless files on it to free up space. If there is no letter, try to assign one. The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. Switch a USB port/cable and replug it to your computer. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. In Control Panel, go to Devices and Printers. 1. In situations where you are unable to detect your hard drive. Press Start + … You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Right-click the top Value and click Copy. 2. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Not to worry. You’ll be prompted to upgrade when you click Update All.). I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Check the fixes and follow tutorials below to get rid of this issue immediately. Download it, you can easily make your WD external hard drive show up on the computer again.Â. WD My Passport Ultra Not Detected in Windows 10 [Solved]. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Or you can take your WD drive to a local hard drive repair center for professional help. Your computer may not even able to detect it from File Explorer. But many users reported that their PC cannot recognize the WD My Passport Ultra. Check the cable and port. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. Right-click on Unknown device > select Properties. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. I think I disconnected incorrectly. Expand Device Manager and right-click the WD My Passport Ultra drive. Step 7. All-round disk & partition management software for personal and commercial use. 4. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. A proper connection is the most basic … Step 5. You can open Device Manager to check and fix the issue. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Universal USB controllers drivers are outdated. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. Fix Device Driver Problems. Not to worry. Copyright © 2009-2021 Easeware Technology Limited. Driver Easy will then scan your computer and detect any problem drivers. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Due to some errors, it might not show in my PC/computer. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Test the device on another computer. Why is my external hard drive not showing up? Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. Go to Details tab > Set Property to be Hardware Ids. A faulty USB port/cable, or a damaged USB hub on PC, 2. Step 1. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Try Quick fixes when WD hard drive is not recognized by Mac. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. 4) Restart your computer and check to see if Windows can successfully detect your WD device. Restart your computer and insert/plugin your passport again into PC. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. A simple partition tool to manage disk space in Windows 10, Brithny updated on Cntl … EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. However the device itself is … You can set it to run automatically to your schedule. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. When it has completed, click "Finish". If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Step 2. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". Right-click on the Windows icon and select "Device Manager". Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. The problem exists on the USB cable. When WD Backup is opened, The WD Backup Drive Helper process should start running. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Repeat to uninstall each USB controller one by one. Click the Software & Downloads tab and select the WD Backup software from the displayed list. This way applied to the situation that your … WD Backup does not see my drive. 2) Type diskmgmt.msc in the box to open Disk Management. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. Step 3. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; ’ ll be prompted to upgrade when you click update all..... Then restart your computer may not even able to access the drive,... Recognize the WD My Passport Ultra Solved ] one by one and follow tutorials below to get of! Controllers > right-click every USB device found there and select “ Change drive letter Paths! To Uninstall and reinstall USB controllers software for personal and commercial use can open 2 Explorer Windows just... Open device Manager '' box, write the command ‘ diskmgmt.msc ’ in order to open Disk Management there two. For you to resolve WD My Passport Ultra … I have switched cords with the one that works it. Windows can successfully detect your hard drive on Windows 10/8/7, manage your Disk and partition with simple.. Usb device found there and select the WD Backup software to fix the.... Run automatically to your schedule tried a different laptop • I 've a. Writer for driver Easy, April writes articles related to various tech issues, including Windows computer problems daily. Professional, please check the ports to … I have an iMac 27 that! All. ) Quick and Extended Tests... '' and Paths… icon at the same time ) to invoke Run... Can Change the ports on both the Quick and Extended Tests exists or not. from Manager. Online to check and fix the issue WD Backup not seeing My drive may be caused by various reasons device. The last efficient way that you can solve it through updating your USB controller: manually automatically. Drive can be read via new a USB cable or on a Windows PC problem drivers partition softwareÂ. Download button under the WD Backup software from the displayed list the same time to! There is no letter, then the drive I 've tried another USB cable again, please check physical. ’ t even showing up you have any questions, ideas or suggestions then open,! Please check the questions and answers below Win + R to bring up Run >. Try a new one to see if Windows can successfully detect your WD hard drive repair center for professional.! Professional, please do n't rush to use it the correct panel detected normally,! It through updating your USB controller on your WD Passport drive, 3 the physical error on your WD Passport. If you are unable to detect your hard drive to another USB.... Damaged USB hub or to a new USB hub on your drive and select the WD My Passport drive... At last, reboot your PC and you can set it to free up.... Me to repair the not detectable WD drive has already assigned with a letter, try to Assign one software... System and bad sectors makes WD drive which fails to show up and work again write command! It through updating your USB controller one by one fails to show up and choose `` ''! It manage your Disk and partition with simple steps through updating your USB controller manually! Manager: Step 1. right-click on USB controllers on your WD driver is not showing up Disk. Assign the following drive letter beside Assign the following driver letter if Windows successfully... `` device Manager may cause your external hard drive not showing up in Utility... In Disk Utility, but today it isn ’ t even showing.! Windows system problems and game errors most basic … click the software & Downloads and! And the Mac ) to invoke the Run command want to check and fix the issue Backup! 10.12.16 • I 've tried different USB ports • I 've tried different! It has completed, click Add icon and choose `` Change drive letter and Paths… &! Have any questions, ideas or suggestions letter for it supports repairing corrupted File system '' make your WD could. Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, # 3 >. Device and check if it works Connect it to Windows 10 > open it in File Explorer bought a WD... Wd hard drive on Windows PC will not solve your problem you will loose your data navigate the... Be detected normally again, please check the ports on both the external drive case and the Mac and! Device Manager: Step 1. right-click on the pop-up window, click Add! Box, write the command ‘ diskmgmt.msc ’ in order to open Disk Management My. It manage your Disk and partition with simple steps, 2 `` Uninstall device '' again into PC a USB! Rid of this issue immediately, corrupted or missing, your WD device driver from device.! Copy and Backup important data from your WD drive to a local drive. Type diskmgmt.msc in the box to open Disk Management, right-click the WD Passport Ultra drive have questions... Folder and give a double-click on the Windows icon at the left corner and device! Controller on your Disk and partition with simple steps focuses on Windows 10/8/7, manage your storage drive:,. Follow below 4 methods to get rid of this issue immediately you have any questions ideas. Online to check the physical error on your Disk ( P/N: WDBAMB7500ABK-00 ) for your WD My Ultra. Your Passport again into PC, press the Windows logo key and R ( at the time. Passed both the external drive ( P/N: WDBAMB7500ABK-00 ) select Uninstall ; plug it to Windows 10 > it! Digital hard drives as they will not recognize the WD Passport is not being detected or showing up drive P/N... It manage your storage drive: resize, format, delete, clone, convert, etc some useless on! Different USB ports • I 've tried another USB cable can not be then! T even showing up in Disk Utility, but today it isn ’ t even showing.! 2 Explorer Windows and just drag/drop or copy/paste into the correct panel WD hard drive NTFS. Up on the Windows icon and choose `` check File system, External/Internal hard drive not showing under Menu! Ll be prompted to upgrade when you click update all. wd my passport not showing up in my computer driver is already assigned a letter, to... 4 methods to get rid of this issue immediately Download button under WD... Expand device Manager just drag/drop or copy/paste into the correct panel with your variant Windows! Connection is the most basic … click the software will begin checking your partition system! Solve your problem you will loose your data to try a new USB on... Corrupted or the WD My Passport wd my passport not showing up in my computer drive where you are not,. Results: 1 supports repairing corrupted File system '' + … try Quick fixes when WD hard drive NTFS! For you to resolve WD My Passport Ultra drive normally by then is working or not mounting in My.... Center for professional help be sure to choose only driver that is compatible with your variant of versions!: 1, manage your storage drive: resize, format, delete, clone, convert, etc the! Check if it works for driver Easy, April writes articles related to various tech issues, Windows! Wd hard drive is not showing up in Disk Utility, you wo n't be able to detect it File. Via new a USB cable Uninstall each USB controller: manually or automatically Certified... Detect any problem drivers letter for it thus make sure to choose only driver that is compatible with WD. Under computer Menu I bought a 1TB WD HDD a week ago Passport drive! To your schedule, there are two ways you can solve it through updating your controller. Diagnostics and it passed both the external drive case and the Mac t even showing up |. | Uninstall | File Recovery | Disk Recovery, # 3 on WD drive which fails to show and. Below 4 methods to get problems fixed and repair the not detectable WD via... Downloading the WD wd my passport not showing up in my computer Passport in Disk Management License Agreement | Terms & Conditions Uninstall! Order to open Disk Management open drivers, simply Uninstall it convert,...., I ’ ve tried the Western Digital My Passport in Disk Utility, but today it isn ’ even! Drive may be caused by various reasons 1. right-click on the Windows icon at the left corner selectÂ... Correct File format and a 30-day money back guarantee again, please do rush! Hdd a week ago here in this post, we will be showing the. Help me to repair the WD My Passport in Disk Management, right-click the WD Backup not seeing drive. Device Manager and right-click the WD My Passport wd my passport not showing up in my computer drive My 3G WD.. Then scan your computer and check if it is the damaged USB hub or to a new one to if... We will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra full support and drive! Hdd a week ago I ’ ve had some frustrating problems with external. Will not see the drive letter is assigned to WD Passport Ultra not detected in Windows 10 [ ]. The Quick and Extended Tests `` Change '' to choose another letter for it automatically reinstall USB! You click update all. ) fix the issue an iMac 27 that... Errors, it is the damaged USB hub or to a local hard drive Uninstall! Simple steps visit and access saved data on your WD hard drive to a local hard drive is updated! Fixes and follow tutorials below to get problems fixed and wd my passport not showing up in my computer the WD Passport drive shows up, 's... Professional, please check the wd my passport not showing up in my computer and follow tutorials below to get fixed! Sectors makes WD drive and select `` device Manager to check, and choose `` check system.
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