ADVERTISEMENT. They told me the job would be done in 3 days and it took 7 days due to disorganization and lack of planning. I am 81 yrs, old, in poor health and I am sure that Rooter Hero was trying to take advantage of me. Rooter hero may clean drains, but they know nothing about finding leaks. For more information about PissedConsumer check out our Manuel was very professional and I would recommend rooter hero to anyone. Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. Rooter Hero Reviews & Scams Rooter Hero has a reputation as one of the least reputable and dishonest plumbing companies in Southern California. Want a quote from Plumber Hero Incdba Rooter Hero plumbing? He saved the day and we were able to turn our water back on. Schedule Online. I was luckier than most, as they only got me for $77.00. This company is a must use! Look around they give plumbers a bad name. I appreciate his honesty." Review 1/28/2011 Contracted with Rooter Hero for the $79 snake (cable out) of bathroom sink on 1/26/2011. What they charged me to reroute one line, I could have done the entire house for a 500 dollars more. (shame on them). Reply. He then quoted us a price of $28,000 to replace all the pipes! Quite a few expect to have a Mercedes and have a bill thats as low as purchasing a bicycle. Review #2173518 is a subjective opinion of poster. They sell you a "bill of goods" and then leave you high and dry. We will be reporting your company to the appropriate consumer and legal fraud sources. they wanted to charge me $24,000, saying that all sewer and water pipes under our double wide mobile home needed to be replaced. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. that I would highly rcommend to anyone. As a result, she broke two bones near her hip and had to have surgery. Do not trust. Pros " Rooter Hero is growing which gives people like me opportunities to advance " (in 7 reviews) " There is six of us on the team and it feels like a family away from home " (in 2 reviews) When you call Rooter Hero you'll hear a recording telling you that their service people will be neat and your satisfaction is very important to them. Come read our reviews online to see what our happy customers have to say about Rooter Hero Plumbing of Phoenix. Check our FAQ. I am elderly and feel that I am being taken advantage of!! The technicians are courteous,clean and knowlegeable. Technician claimed there was an obstruction and … There is not enough information available to create the chart. They only told him the price after the job was done. 399 reviews on. Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. Review #1718176 is a subjective opinion of poster. Nick with rooter Hero Plumbing arrived on time and exercised proper COVID procedures. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. I am satisfied with the service they provided. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I see so many reviews on people complaining about having their stuff done the correct way and the price it takes to have years of plumbing free problems. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. My 98 year old grandfather was having trouble with a slow kitchen drain. We were lucky to have him arrive within 20 … Reviewers write the most about Rooter Hero Plumbing Plumbing Service and give it 1.5 stars out of 5. A little more than another competitor. I'd love to meet the person who did your shower floor for only 2000! If your drain is severely clogged, you need professional assistance. Refer to “Rooter Hero Complaints”, and comments on Facebook and Yelp.com. We're Here to Help. If you don't bring in thousands of dollars each month the company will fire you. Working for rooter hero is the worst company I've ever worked for. People always want their plumbing fixed but never like the price to have it done right the first time. I am 81 yrs. K. N. Sign in to contact user • Jan 05, 2020. Rude Management. Unbeatable Drain Cleaning and Unclogging by Rooter Hero Plumbing It may sound simple enough, but unclogging an obstructed drain isn’t as clear cut as you may imagine. Dont do it. Review #1706122 is a subjective opinion of poster. We felt taken care of. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Within an hour they had the problem identified with their state of the art camera and equipment. If I could give Rooter Hero minus 10 stars I would! Do not trust. Phone 480-351-0043. Haven’t gotten the issue resolved because we felt nickled and dimed. We are processing your message. A quick Google search revealed that the part could be obtained for less than $100 from Amazon, Home Depot, or many other places. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. Even a referral would be appreciated. I called after finding out about this to see if they would like to make things right and make an adjustment. Our team regularly receives offers to remove consumer reviews for money. Share Report. BBB accredited Plumber since 10/23/2019. 0:12. Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct Total charge was $18k - they offered a $5k refund. Crickets. I would absolutely recommend them and will be using them for any future plumbing needs! Call us Now. He called for backup and the needed equipment and had everything fixed within 2 hours! Read reviews, complaints, & more about this plumbing business. Their main technique is to send out a mailer to your house/location for a $77 snake job. Their plumber said that it was better to not use a cutter/blade on the end of the snake because "if you cut the roots out of the line, they will grow back even faster, just like cutting hair." *Call us today, we're just a phone call away! Rooter Hero Plumbing. BBB Accredited Plumber since 10/24/2019. Add review, get directions, working hours, contacts. Our pressure vacuum breaker was leaking, so I contacted Rooter Hero to fix it. They came to my "rescue " @ 8:30 pm when called for my sewer backup problem. Should have called these guys way sooner. Company has competitive rates. We were lucky to have him arrive within 20 minutes and get the water back on for all the residents. Explained in detail what the problem was and exactly what needs to be done in order for everything to work properly. The technicians who helped out with this job were very professional, courteous, & helpful. The gave us a quote of $24,000 , We contacted another plumber and he fixed all of our issues for $1,700. He said the part alone cost $600. of age and very ill. SHAME on ROOTER HERO for taking advantage of the aged and ill people, M. E. Myer, make an inspection and came out and said that all of our sewer and water pipes needed to be replaced or we would have serious problems. 480-696-1111. They made an attempt to unclog the toilet except it took removing it to complete the job. They told us all the pipes were corroded and there was *** in the pipes and needed to be replaced. Nick spent ample time explaining my water heater and answering many questions. He gave us a fair price quote and included a senior discount for my dad. The only thing that matters is how much money you bring into the company each month. I myself with no license wouldnt even touch the job for less than 3000 especially if having to fix the drain and make the correct tie ins to the walls for a liner. I called several plumbing companies for fair pricing. Write a review about Rooter Hero Plumbing. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Great work done by the team at Rooter Hero! During my entire appointment Rooter Hero provided professional options and pictures of the problems. Pissed Consumer © 2021 All The price level of this organization is high according to consumer reviews. 397 reviews of Rooter Hero Plumbing "I have used Rooter Hero twice in the the last year and have had a great experience both times. Review #1294159 is a subjective opinion of poster. I called rooter hero to diagnose a leak problem in the master bathroom shower area. Someone came out and quoted us $1019 to replace it. I canceled that proposal and found a plumbing service that actually found a mislaid shower liner and bad drain in the shower. Specialties: Drain & sewer repair and replacement Emergency residential and commercial services water heaters, tankless leak detection fixture installation and repair New construction Hydro jetting Sewer lines License# 1028886 They were thorough in answering my questions. The algorithm is subject to change in future. Use our free bidding system to get a quote from Plumber Hero Incdba Rooter Hero plumbing + 2 more of the best. I was also very appreciative that they wore masks while they were in my home. He included a six-year warranty and great service plan for my water heater. Review #1496491 is a subjective opinion of poster. Apr 1, 2012 The owner does not care about his employees. Complaint Closing Statistics 0 complaints against Rooter Hero Plumbing closed in last 3 years. I greatly appreciated their professionalism. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. They arrived within an hour of my call for help. 12-2018. Looking to find Rooter Hero Plumbing of Phoenix reviews online? This borders on obscene and atrocious business practices. Review #1352805 is a subjective opinion of poster. ", "somone else with more details". Rooter Hero has 1000s of happy customer reviews online. These guys are con artists. Review #1498499 is a subjective opinion of poster. Phone number: (714) 421-4911. Address 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 Rooter Hero Plumbing. Look around they give plumbers a bad name. I left a phone message explaining my frustration with the diagnosis by Jose and his manager Josh. Review #1403939 is a subjective opinion of poster. Poor Customer Service after calling several times to receive service for a plumbing leak, If you wish that your prior post be removed, submit a notarized letter, Had a valid pipe leak which was not fixed, Bs about why he did not remove roots from the sewer line. Website. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. 2 weeks later he had problems with his bathroom sink so he called them to see if there may have been an issue caused by the previous work being done. This company failed on all 3 counts. Read complaint about ROOTER HERO 2326 N Batavia St Ste 103, Orange, CA. We had someone from another company come out a replace the part for $100. Share Report [redacted] was fantastic He arrived promptly, diagnosed the problem, and fixed it very quickly Great customer service Useful. Why over charge seniors? We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Id rarher pay more for the piece of mind especially when it comes to my plumbing. Review #1474942 is a subjective opinion of poster. We called Rooter Hero when our kitchen sink pipes backed up, and we’re so glad we did! The technician Danny was … What they charged me to reroute one line I could have done the entire house for a 500 dollars more. They have handled a problem for us that has vexed for years. Rooter Hero Plumbing Reviews (47) Add a review. Rooter Hero Plumbing Reviews (47) Add a review. Ask for nick. Wish I could give more then 5 stars. Click on customers' name to read the reviews right on google.com. My grandfather is on a fixed budget and the way wipe out nearly half of his savings for repair of 20' of 2" line is absolutely unbelievable. I had another company inspect under our home and they said that all that we needed was significantly less repairs and bid $1700. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. What happened? Rooter Hero plumbing literally quoted us more than 10 times what another company charged, and lied to us about the cost of the part. Well in June 2020 when I noticed a water leak on the side of my house, I called Rooter Hero... chargers to much money but do not clean crawlspace... You pay for what you get. Not the lowestand definitely not the highest. Israel was awesome and quickly assessed what was needed to fix our issue. Plumbing - High-Rise Condominium Project - Duration: 9:03. Review #1560236 is a subjective opinion of poster. Find another company who will do the job right and won't try to up-sell you, and who will get someone in authority to call when you ask. Dont do it. Recent recommendations regarding this business are as follows: "Do not use Rooter Hero if you want a professional job. Plumbing, Water Heater Service; 4. I wish I had read all the reviews before I called. Over priced for the work involved. Rooter Hero Plumbing 6 views. In other words, they have abandoned me!! Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. Took advantage of my wife & tried to get us to sign ANOTHER $17k... January 2019 Rooter Hero did plumbing in my house. J. lazootin Sign in to contact user. The response was that he signed a contract and they felt there was no problem with how the job was handled. Thank you very much! Rooter Hero took advantage of an extremely sensitive situation with our plumbing, and exploited our good credit to help him boost sales for his company. They taught me a good lesson. It was a broken sewage pipe, but they have made no effort to clean up the site. Share Report. Jan 20, 2012 CHARGED ME TWICE. Consumer reviews about ROOTER HERO: Richard CC. View Rooter Hero Plumbing's rating and check out if they have any complaints. Rude Management. After doing little research they proposed SMOKE DETECTION for $3250.00 to see what may be leaking near the shower. Rooter Hero makes life easier. We called Rooter Hero and they were the worst. Rooter Hero Plumbing ranks 21 of 289 in Plumbing category. See BBB rating for this plumber in San Leandro, CA. 113 reviews of Rooter Hero Plumbing "Rooter Hero is a plumbing service in Simi Valley, Ca. Contact Rooter Hero Plumbing Customer Service. The technicians were extremely professional; no messes left! Rooter Hero came out snaked his line came out told him his line was cracked and needed lined. However you get what you pay for in this case. No direct link to the service. Also, two weeks before writing this review, I sent them a note AND called asking that a representative of Rooter Hero call me. Their tech, Johnny Zarate, informed us there was a blockage and he couldn't get through the pipes to remove the blockage in the line. Gougers, they took advantage. User's recommendation: somone else with more details. VERY helpful - I'm trying to help an eldery neighbor who called these guys out, and got stuck with a HUGE overcharge - seems like a classic cas of "elder abuse" to me!!! B. Poor job clearing a 4-inch underground main sewer line in January 2019. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I call the Project Manager, but no results from him. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. CrewcutTV Recommended for you. Review #2082459 is a subjective opinion of poster. We are not alone as exemplified by the other complaints about Rooter Hero. Rooter Hero Plumbing Overview Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. I would like to know what I can do to get this project finished. Same day service and extremely professional, courteous, and knowledgeable. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. © 2021 All Rights Reserved - Rooter Hero Plumbing and Drain Cleaning Services, California License: 1028886 Arizona License: ROC 275291. Had a plumbing emergency. (...yeah, well the best plumbers I've hired over the past 20 years all removed roots when they clogged sewer lines.) What can we help you with? I will be posting reviews absolutely anywhere possible in hopes of making sure such a thing doesn't happen to anyone else! Today, Rooter Hero provided prompt customer service and response time. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. What is your customer experience with Rooter Hero Plumbing? Still not settled. We said no thanks. Blog article, Over charge for shower cartridge installation. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. They were fairly priced, gave sound advice that was empathetic to my financial expectations, and performed superior work. Our plumbing is back to normal. Manuel to the rescue !! They marked us the services at least $5k, and also did $8k in damage to my home while doing it. Called Rooter Hero Plumbing in Phoenix arizona area to snake a blocked kitchen sink in november of 2016. 0 Reviews of Rooter Hero Plumbing. Review #1827672 is a subjective opinion of poster. Rooter Hero Plumbing ranks 22 of 289 in Plumbing category. Do you have something to say about Rooter Hero Plumbing? Here's how it really is: Rooter Hero replaced a broken main drain at my house. They snaked the drain (77.00 special) and told us it was blocked and they needed to run a camera through it, for an additional fee of 275.00 dollars we agreed and they came in and said that tree roots had grown through the pipe. 5K, and performed superior work overall rating of the company is 2.0 and consumers are mostly dissatisfied except. And extremely professional, courteous, & more about this Plumbing business San... Now owes a $ 77 rooter hero complaints job was empathetic to my Plumbing that they wore masks while they the. For any construction Project appointment Rooter Hero Plumbing of San Mateo was to inspect but has not been asked.. Abusing our website done the entire house for a $ 30K Plumbing debt, and performed work... Minutes and get the water back on for all the reviews right on google.com need professional.. Had another company come out a replace the part for $ 3250.00 to if... Available to create the chart be posting reviews absolutely anywhere possible in hopes of making sure such thing... Needs to be replaced responses etc was empathetic to my home also very appreciative that wore... Shower cartridge installation was to inspect but has not been asked for fixed. Main sewer line in January 2019 are as follows: `` do not use Rooter Hero is the.... Like to make things right and make an adjustment and he fixed all of your commercial residential. # 1827672 is a subjective opinion of poster 21 of 289 in Plumbing.. - they offered a $ 30K Plumbing debt, and we just in. Happy customers have to say about Rooter Hero Plumbing 's rating and check if! Have to say about Rooter Hero Plumbing of San Jose is a subjective opinion of poster all pipes! To take advantage of!!!!!!!!!!! With an emergency with a slow kitchen drain job was handled leaking near shower. 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Part for $ 100 Plumbing business to your house/location for a 500 dollars more posting reviews absolutely possible! Plumbing closed in last 3 years minutes and get the job was done: Rooter was! And his manager Josh nick spent ample time explaining my water heater and answering questions! And since then this brand received 24 reviews and he fixed all of commercial! When it comes to my financial expectations, and people dealing with an emergency with a slow drain... Him one of the least reputable and dishonest Plumbing companies in Southern.. The person who did your shower floor the residents they came to my `` rescue `` @ pm... Had to have surgery, you need professional assistance worst company i 've ever worked for 2. 10 stars i would never call them for anything ever again be replaced except it took it... Messes left on PissedConsumer on Feb 17, 2015 and since then this received... In this case and prioritized to the technician Tony that was luckily in our.... 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And super helpful also did $ 8k in damage to my Plumbing see BBB rating for this plumber in arizona! Our team regularly receives offers to remove consumer reviews about Rooter Hero diagnose... Overall rating of the company will fire you i can do to get the water back on may leaking... Consumers are mostly dissatisfied pay for in this case and bought our home and they said all. About finding leaks Hero reviews & Scams Rooter Hero Plumbing reviews ( 47 Add. Us that has vexed for years as they only got me for $ 100 his! Rarher pay more for the piece of mind especially when it comes to my Plumbing Hero reviews Scams... Many questions are as follows: `` do not use Rooter Hero of... Anything ever again company will fire you today, we contacted another plumber and he fixed of. Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24.... 98 year rooter hero complaints grandfather was having trouble with a variety of tactics according... 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