I feel my ears aren't small but that there's weren't designed for ears my size or smaller. Sound is amazing with any music played. It mostly reconnects on it's own after varying lengths of time, but sometimes doesn't. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. The Good The JBL E55BT is an attractively designed over-ear Bluetooth headphone that's relatively comfortable, sounds decent and works reliably. All in all I don’t regret my purchase and will keep rocking out with these bad boys. Most recently, while charging in the case the headphones will randomly connect to my phone and stay connected, thus draining their battery and the charging case's battery so when I go to use them, they are both DEAD and the headphones only last about 90 minutes before they start to die after a full charge. They're too bulky to fit securely in ear for high impact activities like running. Sound quality is very good for the size, it's remarkable how accurate the sound is, no artificial EQ or encoding imperfections. That may be good though if you just want a simple good workout set. Overall these JBL earbuds are great at what they do and that is play music or videos, and phone calls. I believe that JBL is 100% aware of how huge these earbuds are. Must change volume thru your phone. You must sync the right earbud with your device first and then sync the right earbud to the left earbud. It also analyzes reviews to verify trustworthiness. You will need to read the manual if you hope to get the most out of these earbuds. As in, no “ON” “OFF” or “BLUETOOTH CONNECTED” voice. I was forced to abandon the earbuds due to mic’s weak gain. - My biggest issue is you can not control the volume from the earbuds. Between the earbuds are symbols indicating which earbud controls which common function. The only complaint I have is, at times the left headphone will drop out of sync. Editor’s note: this list of the best true wireless workout earbuds … The case not only protects and stores them, but it also is an external battery that charges them. Less than 4 months after I bought the item, the right earpiece cover already separated from the based, leaving a 2-piece earpiece that I may need a glue to keep them together (no fall of the earpiece recorded that could explain such issue). As mentioned by many other reviewers, the only "fix" offered by JBL and Harman is to reset the unit by holding down on the button on the right ear bud until the white light blinks twice. - Final thoughts - I also went with the medium plugs for my ear canal. So how do they stack up? With charging them in the case I got three charges. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. The controls work well but can be annoyingly misfired when adjusting … Under the earbuds are four LEDs that indicate the amount of power left in the case’s battery. I am very surprised by the performance and sound quality. The earbuds won’t tell you but the case does have an indicator but it’s for the case not the buds. JBL really took a lot of time and energy to craft a unique customer experience. - Use - BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Also the size is just a bit too big but still comfortable. I like this much better than having to power each one individually like some other wireless headphones that I have used. Look on your phone under bluetooth and you'll see them pair up quick enough. - No smartphone application Let’s get the minor quibbles out … 7.1. - Presentation - Connecting the headphones via bluetooth was a breeze, just press the large JBL logo on the side and it will put them in to pairing mode. It also ships with two pairs of silicon sleeves of different thicknesses. - Setup - This is a drawback for me because I like to use my headphones for phone calls too. JBL makes quality speakers with their signature bass boosted sound.When I tried their first truly wireless earbud, Tune 120TWS, they sounded pretty good but the bass just left me wanting more.Also they were more for casual use and not for active individuals who put their earbuds … Once I figured out to keep them in close proximity of each other, this issue was minimized. Included are silicone ear tips in small, medium and large. I typically listen to 15 to 20 minutes of music per day exluding phone calls. These earbuds stink for voice transmission. I have them turned down to the lowest level of my iPhone’s audio and found them loud enough. They are not beats or sony ok if you are on a budget. I will continue to use these during my next few workout to ensure they perform as expected and will adjust the review as appropriate. After 3 uses the left side goes in and out. The JBL Free are decent mixed-usage truly wireless in-ears, with an above-average sound quality. There are also several functions controlled by the buttons located in the center of each earbud. JBL brings a new twist to their wireless earbuds here in 2018. The case does come with an orange USB charging cable for connection to your computer or other USB power source. The hockey puck size case serves both as a protective case and a recharge station. They’re meant to compete with the Bose SoundSport Free, Apple AirPods and Jaybird Run. Thus far - I'm happy with them and believe they are worth the price. Reviewed in the United States on May 16, 2018. 7.6. Tried searching online how to fix the problem and nothing. Sometimes, the fix was easy; turn off the earbuds and resync. I would still recommend these if you really don't want to spend the big bucks on other models. Also, be aware that you have to push these earbuds deep into your ears to get them to stay in place, which means that you cannot hear much of anything even when your music is paused. My only gripes with these are that their base is underwhelming (which is expected from warbuds), and that they have very extreme amount of audio delay. But the part that fits into my ear fits fine but it came with a sleeve to protect the ear bud as well as larger fittings and I can't use any of those because then these wouldn't fit in my ear. One thing that feels missing - there is no app to control the headphones, no firmware updates or any additional settings. I don’t know if this is a brand specific issue, being that I have 2 sets and they both do it, or if it is a problem throughout the technology. The charging case can charge your buds a further 4 times, without having to be hooked back up to power again, via the included USB cable. - Feel - I have maintained a solid connection while on the train, outdoors walking around and at home where I have multiple wireless devices. Unfortunately, the tradeoff is hearing damage. Sweat does not seem to bother them. … The headphones are available in a few different colors, including black, blue, and red. I have found a way to manage the issue so that the earbuds do fit comfortably in my ears. The earbuds will last 4 hours on a single charge. They sound great, are very comfortable to wear, and the wireless design makes them perfect for taking on the go. They are bulky and insert just as any average pair of earbuds – no rubber hook, flap, etc. They are not only very comfortable to wear, but also look great while being worn. Will attempt to return for exchange. They are also sweat and water resistant, Thanks for enjoying our sound. They also come … I really like that these headphones automatically turn on when removed from the case. It seems that the left and right unit must be kept very close together or they will lose their connection. This is pretty standard for any wireless headphone and earbud. I also like that you can use just one ear piece should you be wearing it at work like myself, the other one just remains off in the charging case. © 2021 Best Buy. Headphones sit tight and secure in the ear canal and do not fall out no matter how you move. Please note this is the JBL FREE X headphones - apparently this newer generation (2) has fixed a bluetooth connectivity problem. I played Lady ’95, from Styx, to see how Dennis DeYoung’s vocals stood up with these earbuds. - Touch controls The sound quality is mediocre, however, for JBL it is trash lol. Music and movies sound detailed and full range. We're sorry to hear about your experience with our JBL Free. The multi-function button takes some getting used too, but feels solid and reliably controls the headphones. Thank you for your review, our sincerest apology for the inconvenience. Even a voice prompt for pairing mode would be helpful. The right one can be used by itself, if you only want to use one, but the left one can’t be used independently. The headphones last about 4 hours after being fully charged. The sound quality is good, maybe it is great, but it is at least good. My head will not explode from over pressurized bass waves but good enough. Overall, this is a high-quality product for a reasonable price, produces great sounds even if the ear buds are slightly more bulky than the competition with a charging case that is slightly larger than others too. My only dislike and the reason I give it only 3 stars is because the battery life is below industry standards. They are very attractive and prominently display the JBL sigil. The call quality is typical for compact headphones. Definitely suggest these, Reviewed in the United States on May 28, 2020. BOTTOM LINE: Although I wish these had more features and usability, they really are a great pair of earbuds. They sound ok but for the price they could be better A full charge is ebough for this. The base holds an additional 20 hours of juice. Why only 4 stars? A 15 minute charge can provide one hour of listening. For me, this means they fall out of my ears. The left and right earbuds are stored in the case corresponding with which ear the earbud is designed for. I estimate the time it takes for you to press play on your phone to when you hear music or a video is about 2.5 seconds. Close the case and you will see a happy face through the top of the clamshell housing. Opening the box, you have a charger/carry case, the two ear pieces, a charging cable and the instructions. There are three ear tip covers included and two gel sizes that actually fill the ear cavity when placed over the ear bud, so there are plenty of ways to make sure you have a great fit with these ear buds. Luckily they muffle out most ambient noise – which keeps music sounding pleasant and mostly uninterrupted. The convenience of the small package, that also has a great way to charge and carry these, makes them very worthy. Your feedback will be communicated to the proper department to improve our current and future product line. While the JBL's, at $150, are among the cheaper totally wireless earbuds on the market, for that amount of money both buds should stay connected. I did not notice any discomfort after wearing them to the gym every day for a week. They were on sale $50.00 off the regular price. When you purchase the JBL Free X, you’ll get 3 earbud tips, 2 rubber earbud sleeves, a charging case, micro-USB charging cable, and the manual. I used them with a few different devices and I never had any connectivity issues which was great. Be sure to check with JBL before cleaning. I have not had any issues using these at the gym. In this wide-ranging JBL Reflect Flow Review, we will be shedding light on JBL Reflect Wireless Earbuds – a pair of Earbuds with unparalleled features that will make you feel the happiest … - The sound is great right out of the box. I would never wear these for a run, for fear of dropping them on the ground or constantly pushing them back into my ear. The battery lasts a long time. In-store pricing may vary. Can only work with 1 ear for phone calls. I will turn to noise canceling headphones if I want to block the world out. The case has magnets to pull the headphones into place and that they won't fall around once in there. As with all headphones, the outside call quality is dependent on the wind and other environmental factors. The plastic charging case pops open but its hinge mechanism doesn’t feel nearly as sturdy or sound … These have never really worked well. Paring them to my iPhone took about 30 seconds to do and I didn't need to consult any instructions - it is as straightforward as you'd expect. It’s essentially two earpieces, bridged by a free-hanging cable, with an in-line 3-button remote on one side. These aren't going to blow you away, (they are not terribly loud), but the sound quality is good and I have not had the connectivity issues that I have read about regarding the previous generation / iteration of them. We appreciate this helpful review, we’ll make sure to forward your recommendation to the right department. The earbuds seem big in the hand but hide well in the ear. With no changes to the sound profile. In-person you’ll see that they’re made from a soft, thick rubber material, whi… Also only sound good when paired with iPhone and other apple products with these is size! Is appropriate ( about 30 feet from my experience with our products some troubleshooting steps we... 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